我們很高興地分享，亞博福爾摩沙的 AI 語音助手在 APICTA 中獲得了政府與公共服務-政府與市民服務類別的奪得亞軍！🏆 這個認可對我們意義重大，離不開所有團隊成員投入及客戶的支持。

我們的 AI 語音助手已應用於民眾服務熱線，每天高效且精確地處理成千上萬的諮詢。其具備自動化的 AI 回應、並與現有電話系統的無縫整合，搭配合規性和對話分析的能力，能夠快速檢索準確的信息，並增強對民眾和話務人員的資訊對接，從而簡化了操作流程。

We are thrilled to share that our AI Voicbot Assistant has been awarded the 1st runner-up in the citizen Services categories in APICTA! 🏆 This recognition means so much to us, and it couldn't have been done without the incredible support from all of our teammates and clients.

Our AI Voicebot Assistant, deployed in citizen service hotlines, handles thousands of inquiries daily with efficiency and precision. Featuring automated AI responses, seamless integration with existing phone systems, and capabilities for compliance and conversation analysis, the Voicebot streamlines operations by quickly retrieving accurate information and enhancing support for both citizens and human operators.